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Tracker 5.1.5 in Mac Big Sur post and replies

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Malfunction in BigSur - January 3 at 10:12:AM
Mauricio Mendivelso-Villaquirán
4 Posts

Hi there, Happy New Year!!

I've installed 5.1.5 version on a MacBook Pro with Mac OSX Big Sur. Setup and first running went ok. But, when I try to load my first video to analysis, the app simply freezes without any option. I have uninstalled it and installed it back several times without any improvement. I've restated the system and modified the program available memory too, nothing happens. What can I do, please?


Replies to Malfunction in BigSur

Re: Malfunction in BigSur - January 03 11:37:AM
Douglas Brown Avatar
Douglas Brown
290 Posts

Try converting the video to a different format and loading the converted video. There are some new compression formats that the Xuggle video engine can't handle.


> Re: Malfunction in BigSur
>
> Hi there, Happy New Year!!
>
> I've installed 5.1.5 version
> on a MacBook Pro with Mac OSX Big Sur. Setup and first
> running went ok. But, when I try to load my first
> video to analysis, the app simply freezes without
> any option. I have uninstalled it and installed it
> back several times without any improvement. I've restated
> the system and modified the program available memory
> too, nothing happens. What can I do, please?



Re: Malfunction in BigSur - January 03 6:08:PM
Mauricio Mendivelso-Villaquirán
4 Posts

Thank you for your response. I've tried with the "BallTossOut.mov" video in the videos Tracker folder. I noted the opening window isn't the regular one, but it is a new tab on the main Tracker window with the loading counter freezed.

Attached File: ScreenShot20210103at6.04.34PM.png



Re: Malfunction in BigSur - January 03 11:57:AM
Wolfgang
138 Posts

To test your tracker installation, please try and load a Tracker Experiment from a Tracker Digital Library.  I recommend that try the simple projectile example in the Tracker Home Library DL.



Re: Malfunction in BigSur - January 03 2:19:PM
Wolfgang
138 Posts

How to access Tracker DL.

Attached File: TrackerDL.jpg



Re: Malfunction in BigSur - January 03 6:15:PM
Mauricio Mendivelso-Villaquirán
4 Posts

Thank you for your response. I've tried to load the DL, but I don't have the DL menu. As I said before in this threat, I've noted the DL window loads in the main Tracker window as a tab, but it isn't  a separated window. I can't load any project except if I previously know the URL. The same seems to happen with Data Tool window.

Attached File: ScreenShot20210103at6.02.12PM.png



Re: Malfunction in BigSur - January 05 11:48:AM
Mauricio Mendivelso-Villaquirán
4 Posts

Well I've "done my own research" hahahaha and I found the problem: Checking the "General" item of the System Preferences, I saw the "Prefer tabs when opening documents" in the option "always". I changed it to "never" and done! Business as usual!

Attached File: ScreenShot20210105at11.39.20AM.png



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