APS Excellence in Physics Education Award
November 2019
Science SPORE Prize
November 2011
The Open Source Physics Project is supported by NSF DUE-0442581.
|
Problem with xuggle
post and replies
Return to the Problem with xuggle thread
Login to post to this thread
|
Error message
- November 30 at 1:12:PM
|
marco re
3 Posts
|
Hi i installed Tracker 5.1.3, but i can't load videos. If i go to help|diagnostics|About Xuggle... it show me this error. How can I fix it?
|
|
Re: Error message - November 30 1:13:PM
|
marco re
3 Posts
|
sorry, this message...
Attached File: error1.JPG
|
|
Re: Error message - November 30 8:29:PM
|
Wolfgang
118 Posts
|
Marco- What operating system are you using? Did you update an existing Tracker installation or did you do a clean install?
You should uninstall Tracker and do a clean install. then submit the install log if this problem persists. I have installed and tested Tracker on Mac OSX Catalina and Mojave without any problems.
Wolfgang
|
|
Re: Error message - December 02 4:53:AM
|
marco re
3 Posts
|
Thank you Wolfgang for your reply.
My Os is Windows 10. I tried to reinstall Tracker 5.1.3, but nothing. It said that it is all installed but non working... i don't know.
Attached File: tracker_install.txt
|
|
Re: Error message - December 02 7:36:PM
|
Douglas Brown
253 Posts
|
Your installation log looks normal, so let's dig deeper into xuggle. Please do this:
1. open the message log (Help|Diagnostics|Message Log...) and move it to the side
2. hold down the control key and choose Help|Diagnostics|About Xuggle. A series of green messages should be written in the log.
3. maximize the log, take a screen shot and attach it to your reply.
I've attached a screenshot of my message log so you know what to send back. Doug
Attached File: messagelog.jpg
|
|
