APS Excellence in Physics Education Award
November 2019

Education Prize Logo
Science SPORE Prize
November 2011

NSF Logo
The Open Source Physics Project is supported by NSF DUE-0442581.

Tracker Error (Xuggle error with opening .mov file)

Return to the Tracker forum
Login to post to this thread

Tracker Error
dude man
1 Posts


I just installed tracker and I get a Xuggle error that says it encountered a problem. This is what the Help|Message Log says. My computer OS is Windows 10 Home. If anyone can help, I'd appreciate it. Thanks in advance.

Jan 09, 2019 12:23:44 AM org.opensourcephysics.cabrillo.tracker.Tracker loadPreferences
INFO: preferences loaded from C:/Users/user/AppData/Local/OSP/tracker.prefs

CONSOLE: 00:23:57.999 [Thread-7] ERROR org.ffmpeg - [mov,mp4,m4a,3gp,3g2,mj2 @ 0x17808bf0] this file requires zlib support compiled in

CONSOLE: 00:23:58.028 [Thread-7] ERROR org.ffmpeg - [mov,mp4,m4a,3gp,3g2,mj2 @ 0x17808bf0] error reading header: -1

OSP Projects:
Open Source Physics - EJS Modeling
Physlet Physics
Physlet Quantum Physics
STP Book