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[Help] example videos doesn't work at macOS post and replies

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[Help] example videos doesn't work at macOS
Dae Ik Kim
1 Posts

Hi, I am high-school physics teacher in Korea.

while planning lectures, I noticed example videos(for example, pucks collide.mov) cannot be opened at macOS(M1) with error message I attached (but It worked at window).

I am not sure it happen to me only or global Mac issue.

plz give me advice. thanks.

(Videos I took for test are opened well only example videos issue.)

Attached File: ScreenShot20220507at3.36.28PM.png


Replies to [Help] example videos doesn't work at macOS

Re: [Help] example videos doesn't work at macOS -
Wolfgang
161 Posts

Is the pucks collide.mov being loaded from the ComPADRE digital library or from your local hard drive?  Please provide a URL for the video clip so that we can try and reproduce the error.

Also, follow the steps in the debugging Tracker document.  

https://www.compadre.org/osp/items/detail.cfm?ID=16061

Windows and Mac versions of Tracker should behave the same, but Mac problems are often caused by not have the correct file permissions.



Re: [Help] example videos doesn't work at macOS -
Wolfgang
161 Posts

The pucks collide.mov opens correctly on an Intel-based Mac using the latest Tracker version 6.0.8.

Attached File: PucksColliding_Mac.jpg



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