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Export Video not working

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Export function will not work - February 16 at 11:42:AM
Sheridan Young
1 Posts

I am trying to export a tracker analysis to a mp4 video and the engine will not export the file where the error message at the end is java.lang.runtimeException: could not encode video.  

What do we need to do?

Additional information.
Java Version 9 (32-bit)
Java SE RunTime Environment (build 9+181)
Java HotSpot Server VM (build 9 +181)
JRE path C:Program Files (x86) Tracker\jre
Available Processors 8
Total Memory 259 MB
Free Memory 154MB

TrackerStarter version 5.1.5  15:52:34  Feb 15 2021

- launch initiated by user
- TrackerStarter running in jre: C:\Program Files (x86)\Tracker\jre
- launching with main arguments: null
- TrackerStarter jar: C:\Program Files (x86)\Tracker\Tracker.exe
- code base accepted as trackerhome based on contents
- using trackerhome: C:\Program Files (x86)\Tracker
- xugglehome found relative to trackerhome: C:\Program Files (x86)\Tracker\Xuggle
- using xugglehome: C:\Program Files (x86)\Tracker\Xuggle
- loading starter preferences from: C:\Users\engineer\AppData\Local\OSP\tracker.prefs
- no preferred java VM, using bundled VM: C:\Program Files (x86)\Tracker\jre
- using default memory size: 256 MB
- Windows: looking for tracker jars in C:\Program Files (x86)\Tracker
- tracker jars found: tracker-5.1.5.jar, tracker.jar
- using tracker jar: C:\Program Files (x86)\Tracker\tracker.jar
- setting TRACKER_HOME = C:\Program Files (x86)\Tracker
- setting XUGGLE_HOME = C:\Program Files (x86)\Tracker\Xuggle
- setting Path = C:\Program Files (x86)\Tracker\Xuggle\bin;C:\Program Files (x86)\Common Files\Intel\Shared Libraries\redist\intel64\compiler;C:\Program Files (x86)\Intel\iCLS Client\;C:\Program Files\Intel\iCLS Client\;C:\windows\system32;C:\windows;C:\windows\System32\Wbem;C:\windows\System32\WindowsPowerShell\v1.0\;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL;C:\Program Files\Intel\Intel(R) Management Engine Components\DAL;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IPT;C:\Program Files\Intel\Intel(R) Management Engine Components\IPT;C:\Program Files (x86)\NVIDIA Corporation\PhysX\Common;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\WINDOWS\System32\WindowsPowerShell\v1.0\;C:\Program Files (x86)\Microsoft SQL Server\Client SDK\ODBC\110\Tools\Binn\;C:\WINDOWS\System32\OpenSSH\;C:\Program Files\Intel\WiFi\bin\;C:\Program Files\Common Files\Intel\WirelessCommon\;C:\Users\engineer\AppData\Local\Microsoft\WindowsApps;%DASHLANE_DLL_DIR%;C:\Program Files (x86)\Tracker\.\jre\bin
- executing command: C:\Program Files (x86)\Tracker\jre\bin\java -Xms32m -Xmx256m -jar C:\Program Files (x86)\Tracker\tracker.jar
- writing user start log to C:\Users\engineer\AppData\Local\OSP\tracker_start.log

Current Replies - View all
Re: Export function will ...   (Douglas Brown - February 16)
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