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Instructors routinely provide feedback for students concerning the work the students produce as part of a classroom course. Although such information is required of instructors and expected by students, the communication of feedback creates a potentially face-threatening interaction in which the student's self-esteem may be diminished and/or the instructor–student relationship may be strained. This study investigated a video instructor's attempts to mitigate such face threats by using sensitive verbal strategies combined with nonverbal immediacy cues. A 2 x 2 experimental design allowed manipulation of these two variables in higher and lower combinations and subsequent detection of a significant interaction effect between them. In the presence of higher face-threat mitigation cues and higher nonverbal immediacy cues, students attributed greater credibility to the video instructor and evaluated the instructor more highly. These findings are interpreted in light of approach-avoidance theory, which posits that people draw near to others whom they like and avoid those they dislike. Implications for classroom instructors are discussed.
<a href="https://www.compadre.org/OSP/items/detail.cfm?ID=16146">Witt, Paul L., and Jeff Kerssen-Griep. "Instructional Feedback I: The Interaction of Facework and Immediacy on Students' Perceptions of Instructor Credibility." Commun. Educ. 60, no. 1, (December 11, 2010): 75-94.</a>
P. Witt and J. Kerssen-Griep, Instructional Feedback I: The Interaction of Facework and Immediacy on Students' Perceptions of Instructor Credibility, Commun. Educ. 60 (1), 75 (2011), <https://doi.org/10.1080/03634523.2010.507820>.
Witt, P., & Kerssen-Griep, J. (2010, December 11). Instructional Feedback I: The Interaction of Facework and Immediacy on Students' Perceptions of Instructor Credibility. Commun. Educ., 60(1), 75-94. Retrieved December 7, 2023, from https://doi.org/10.1080/03634523.2010.507820
Witt, Paul L., and Jeff Kerssen-Griep. "Instructional Feedback I: The Interaction of Facework and Immediacy on Students' Perceptions of Instructor Credibility." Commun. Educ. 60, no. 1, (December 11, 2010): 75-94, https://doi.org/10.1080/03634523.2010.507820 (accessed 7 December 2023).
Witt, Paul L., and Jeff Kerssen-Griep. "Instructional Feedback I: The Interaction of Facework and Immediacy on Students' Perceptions of Instructor Credibility." Commun. Educ. 60.1 (2011): 75-94. 7 Dec. 2023 <https://doi.org/10.1080/03634523.2010.507820>.
@article{
Author = "Paul L. Witt and Jeff Kerssen-Griep",
Title = {Instructional Feedback I: The Interaction of Facework and Immediacy on Students' Perceptions of Instructor Credibility},
Journal = {Commun. Educ.},
Volume = {60},
Number = {1},
Pages = {75-94},
Month = {December},
Year = {2010}
}
%A Paul L. Witt %A Jeff Kerssen-Griep %T Instructional Feedback I: The Interaction of Facework and Immediacy on Students' Perceptions of Instructor Credibility %J Commun. Educ. %V 60 %N 1 %D December 11, 2010 %P 75-94 %U https://doi.org/10.1080/03634523.2010.507820 %O text/html
%0 Journal Article %A Witt, Paul L. %A Kerssen-Griep, Jeff %D December 11, 2010 %T Instructional Feedback I: The Interaction of Facework and Immediacy on Students' Perceptions of Instructor Credibility %J Commun. Educ. %V 60 %N 1 %P 75-94 %8 December 11, 2010 %U https://doi.org/10.1080/03634523.2010.507820
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