APS Excellence in Physics Education Award
November 2019

Education Prize Logo
Science SPORE Prize
November 2011

NSF Logo
The Open Source Physics Project is supported by NSF DUE-0442581.

Issue using Tracker 6.3.1 on Mac post and replies

Return to the Issue using Tracker 6.3.1 on Mac thread
Login to post to this thread

Tracker 6.3.1 throws a Xuggle error on Mac
Gareth Welfoot
2 Posts

Hi

I am having issues running the most recent Tracker 6.3.1 on my Mac. I'm running Sequoia 15.5 on the system.

I uninstalled and installed an older version 5.1.5. This worked, but only when I converted MOV files to MP4.

I reinstalled the newest version 6.3.1 and I get a Xuggle error message on start up. Even when I switch to version 5.1.5 in the edit tab it still throws a video engine error message at me. Below I have attached screenshots of the error messages and report logs that I'm facing.

If the issue can be resolved that would be amazing. I guess for now, I will just run the older 5.1.5 version.

Attached File: PhysicsTrackerErrorScreenshots.pdf


Replies to Tracker 6.3.1 throws a Xuggle error on Mac

Re: Tracker 6.3.1 throws a Xuggle error on Mac -
Rajiv Ranganathan
3 Posts

Gareth,

What worked for me was to download the installer for 6.3.0 (i.e., don't switch versions in 6.3.1 with the Edit button). I'm also running Sequoia 15.5

Hope this helps
Rajiv



Re: Tracker 6.3.1 throws a Xuggle error on Mac -
Douglas Brown Avatar
Douglas Brown
465 Posts

Rajiv, please clarify. Do you mean that you first installed ver 6.3.1, then 6.3.0? And then if you select ver 6.3.1 in the preferences dialog it runs correctly (no Xuggle error)? Thanks. Doug

> What worked for me was to download the installer
> for 6.3.0 (i.e., don't switch versions in 6.3.1 with
> the Edit button).



Re: Tracker 6.3.1 throws a Xuggle error on Mac -
Rajiv Ranganathan
3 Posts

Hi Doug,

If I installed 6.3.1 (with the Xuggle error) and switch the version to 6.3.0 (using the Edit menu), the 6.3.0 version still didn't work

If I downloaded the 6.3.0 installer file and installed Tracker again, it worked just fine

Rajiv



Re: Tracker 6.3.1 throws a Xuggle error on Mac -
Wolfgang
195 Posts

'Thanks for reporting this bug.  We have just released Tracker 6.3.2 that fixes this problem.  Please install this new version from the Tracker website.

https://opensourcephysics.github.io/tracker-website/



Re: Tracker 6.3.1 throws a Xuggle error on Mac -
Frances Westphal
3 Posts

I'm having the same issue on macOS too.

This post was last modified: 19-08-2025, 17:06 am by space waves



Re: Tracker 6.3.1 throws a Xuggle error on Mac -
Wolfgang
195 Posts

Upgrade to 6.3.2.



Re: Tracker 6.3.1 throws a Xuggle error on Mac -
Wolfgang
195 Posts

Upgrade to 6.3.2.



OSP Projects:
Open Source Physics - EJS Modeling
Tracker
Physlet Physics
Physlet Quantum Physics
STP Book