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Nothing Happened When Opening Tracker
Chang Chen
9 Posts

Hi there.

When I double-click the Tracker icon to launch the software, nothing popped out, even an error reminder. Then I tried running as admin, but nothing. Then I restarted the computer several times and reinstalled the application several times, but nothing.

I wonder if there any one know about this?


Replies to Nothing Happened When Opening Tracker

Re: Nothing Happened When Opening Tracker -
Douglas Brown Avatar
Douglas Brown
449 Posts

We need more information. Please follow the guidelines in the introduction to the Tracker discussion: https://www.compadre.org/osp/items/detail.cfm?ID=16061

When I double-click the Tracker icon to
> launch the software, nothing popped out, even an error
> reminder. Then I tried running as admin, but nothing.
> Then I restarted the computer several times and reinstalled
> the application several times, but nothing.
>
> I wonder
> if there any one know about this?



Re: Nothing Happened When Opening Tracker -
Chang Chen
9 Posts

Thanks! By the trouble-shooting file, I can understand what the process is going to do. But I can not really understand what to do next specifically after I open the Command Prompt. Could you please describe that in more detail?



Re: Nothing Happened When Opening Tracker -
Douglas Brown Avatar
Douglas Brown
449 Posts

What OS are you using?

Try this: open the command prompt and type  java  -jar "full_path_to_tracker.jar"  

On my machine this is  java  -jar "C:/Program Files/Tracker/tracker.jar

If it can't find java then change the command prompt directory to the Java bin directory bundled with Tracker (on my machine it is C:\Program Files\Tracker\9.0.4-x64-jre\bin) and retry the command.



Re: Nothing Happened When Opening Tracker -
Chang Chen
9 Posts

Thanks but seems like it can not do that.
BTW my lap top is Win 11 Home.

Attached File: Screenshot20240220104420.png



Re: Nothing Happened When Opening Tracker -
Douglas Brown Avatar
Douglas Brown
449 Posts

Try this command:

"C:\Program Files\Tracker\9.0.4-x64-jre\bin\java" -jar "C:/Program Files/Tracker/tracker.jar"



Re: Nothing Happened When Opening Tracker -
Chang Chen
9 Posts

Thank you! It launched and returned the result as attached.

Attached File: Screenshot20240221100159.png



Re: Nothing Happened When Opening Tracker -
Douglas Brown Avatar
Douglas Brown
449 Posts

Your command prompt output looks normal up to that point. Do you mean Tracker launched successfully?


> Thank you! It launched and returned the result as attached.



Re: Nothing Happened When Opening Tracker -
Chang Chen
9 Posts

It can only launched by the Command Prompt command. There is still no response when double click the software icon directly.



Re: Nothing Happened When Opening Tracker -
Chang Chen
9 Posts

And after I installed the latest version, it can not launch by the Command Prompt. But the out put from the Command Prompt is the same as before.



Re: Nothing Happened When Opening Tracker -
Douglas Brown Avatar
Douglas Brown
449 Posts

Try installing Java on your computer. https://www.java.com. Get the latest 64 bit Java 8 JRE. You don't need the JDK.



Re: Nothing Happened When Opening Tracker -
Chang Chen
9 Posts

Unfortunately, it still no response after installing the newest Java.



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