Tracker Online does not yet load trk files. Please package the trk data file together with your video in a TRZ file using the Save | Project menu.
There are many mp4 codecs and Tracker Online only supports browser-compatible codecs. Please encode your video using H264 codec. We often use the Cloud Convert online converter or the HandBrake app.
https://cloudconvert.com/mp4-converter
https://handbrake.fr/
Another possibility is to convert your video to an image stack. the TRZ file will be larger, but an image stack will always works because it does not use a codec.
I have converted the video wtih handbrake (into an .mp4 file with codec H264).
I save my work into a .trz file on my computer. But when I want to open this one with tracker online, the download fluctuates between 0 and 10 % et never opens...
Is the video to big for the online version of tracker ?
Thank you for reporting this bug. What operating system and hardware are you using? We can reproduce this bug on an iPad but not on a desktop computer.
A new version of Tracker Online has been released that supports touch devices. We recommend that users use a 'pencil" rather than a finger with touch devices.